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November 9, 2014

Importance of Gatekeepers on an Indexed web

So. Now that you have the framework of “The Index“, we can now start moving move into how to apply this thinking when working with digital marketing and PR. Let’s say you want something to grow organically.

Well, if you are to be successful, then you have to have the ability to move between nodes/filter bubbles of The Index. But, you cannot move between nodes within The Index, but you need to move in and out of The Index to make this possible.

Or, in other words, your best Facebook strategy, might be running a blog outside The Index, bring people to your blog through advertising on Google, and then let the users share the content back to the Facebook platform.

Topical vs. personal influence

In order to fully grasp this you have to understand the underlying concept of topical vs. personal influence. Topical influence is what the algorithms decide topical visibility on. This means that if a person likes something, they are more likely to get to see more social objects on that topic.

Same goes for people. If a person is considered influential on another person, they exert a personal influence upon that person, and regardless of topic, that persons posts will be more likely to show up in the feed of people they influence.

Or in other words. If you want to market your brand of Cornflakes to someone who is really into another brand, you will have to reach them through a platform or place where their preference is not taken into account.

I mean, think about it. If Facebook or Google knows that you usually eat Kellogs, then why would they want to show you Quakers? You are less likely to interact with information coming from Quaker since you love Kellogs.

Thus, you have to put your Quaker information on such a thing as a blog, an Instagram account or on an editorial website such as a news website or your own website for that sake, which is not indexed or dependent upon preference.

Once you have understood this. That it is highly unlikely that you reach someone who doesn’t already like you on Facebook, when you, yourself, post on Facebook, it also becomes logical to ask someone else to do it for you. Someone who exerts a personal influence, rather than a topical influence over the person that you would like to reach.

For the sake of things. Let’s call those people or message bearers Gatekeepers. They are the ones who are able to carry your message from one filter bubble to the next.

Gate keepers of nodes

The above vendiagram was produced as a comment to my post about The Index by Anders Davén. I believe it pretty neatly describes what it is that you have to do in order to reach from one node/community/group into another. You have to identify what Anders and I came to define as the Gatekeepers.

The rest of this blog post will help you with understanding what you need to do in order to navigate both the algorithmic/topically driven as well as the personal/relationship driven influence you need to have in order to gain visibility in the digital space.

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Gatekeepers

There are two types of Gatekeepers of interest:
1. Broad interest – interest broad and active Gatekeepers.
2. Early mover – people who’s interest is defined as being interested in new things

1. Broad interest Gatekeepers

These guys are undefinable by the algorithms as they are connected to many different brands, people and things in the platform they are in. These guys are generalists and highly active. They like just about everything they see. They comment a lot, and have a lot of opinions.

In the 1-9-90 model, these guys are definitive 9’s for many different brands, products and people. In a sense, I am very much a mix between being a 1 in digital marketing, yet I am very much a 9 in all other areas of life.

As these guys are very difficult to define by the algorithm, and they are very active in many peoples digital life, they also become of interest as their visibility crosses many different filter bubbles. Or in other words, they have so many opinions that they are considered having no opinion at all.

This is where you step into action. You can arm these people with your opinion so that they become more interesting in their dialogue in the filter bubbles they are connected to. They become your Gatekeepers and the ones you have to look out to please.

But you cannot please them with whatever content in the world. If your content is going to make any sense being used as a way to make the Gatekeeper more interesting, then they have to be able to use it as a tool to communicate.

Have a look at my 5 C’s of Viral marketing in order to get tips and tricks on how to create such content that they will carry from one node/filter bubble, to another.

2. Early mover Gatekeepers

These guys work sort of similar as the first kind, however, the algorithm has defined them as people who like new and original things. One might suspect that The Index is able to detect them by them being the first ones to post material onto the platform.

In order to get these guys to work for you, you have to be innovative. For example, if you are launching a new product or service, then these are the kind of behaviours you should be looking for in order to get your initial reach.

A good tool to use in order to find them is Ripples on Google plus. You can see where a story started, and you will be surprised of how some people seem to be the origin of most things that eventually reach to you. Would love to be able to do the same visualisation of the social graph on Facebook as I would then be able to tell who I should get into my focus group, beta test group, or who I should limit my invite count to.

The early mover Gatekeepers rock, cause they will see the stuff you haven’t been able to build a network for yet, and thus, as long as you can identify them, you will also be able to use them to channel your ideas to the nodes/filterbubbles they are connected to, and influential in.

Common for all Gatekeepers – Learners

The common trait for all Gatekeepers is that they are all learners.

This means that they are subject to you, teaching them how to use your product. As long as you give them the time that enables them to become experts, they will then use their influence to convert other people they are connected too.

This makes perfect sense and is in line with much of the earlier theory about how to build a community through tribe leaders. However, the new perspective here is that we take the algorithms interpretation of these people into account. These people do not have to be tribal leaders, however, they are tribal connectors. They like to play football, AND Dulce Candy make up videos on YouTube. They like to do drugs, AND are for a sustainable society. etc.

And it is perhaps in this area that the perspective of The Index will be a valuable contribution as it takes our focus from trying hard to connect with tribal leaders, into connecting with tribal connectors, in order to ensure our message is shared between nodes/filter bubbles.

So, what should you do with this newly found information?

1. Well, you should start out creating content that is possible to use for starting conversations. Tailor all of your content so that you can put it into context with a “did you know that…” as put forward in the 5 C’s of viral marketing.

2. Secondly you need to do your social listening with the purpose of finding out who is a Gatekeeper. You need to start studying who, and now how many people click your ads and engage on your posts. You need to collect their user id’s, e-mails and other such assets which enables you to retarget them and test different content towards them.

3. You need to stop thinking of campaigning and start to think of growth. Campaigning is way too risky as you do not know if a Gatekeeper will pick it up and let you in. Rater build on what you have, take small steps and build infrastructure through relationships.

4. You need to have an opinion, and set forth a mission that others can buy into. This mission has to be coherent with the true value of what you are selling. A few “jobs to be done” workshops wouldn’t hurt when developing this content as it will put your focus in the right place.

April 15, 2011

How to win a Golden Egg

Well. The formula is actually quite simple. You work with some of the most devoted creative people you’ve ever been around, you hang around for a year or two and woops. There it is.

This blog post is about what happened last night. Honesty got nominated for an advertising award a couple of weeks ago. Last night was the epic award ceremony, and I was there to enjoy it with my friends and colleagues. I had absolutely nothing to do with the content we got nominated for, but it felt equally great anyhow. I know what a risk our client took when they brought us onboard and I know how much sweat was put into creating the concept. If I ever become a client, I want to be like the people at Halebop!

Martin and Petrus are the two people behind the concept of the TV-ads we got nominated for. Our second Martin was there to cut and pull the late nighters. Anna and Sara were also engaged in the creative process. Probably forgot to mention someone… I was just a spectator watching true art being rolled out in front of the rest of us.

With this blog post I want to give whatever cheers I can pass onto my colleagues! You make the rest of us shine!

Oh yeah… if it wasn’t obvious enough… we won …

 

December 5, 2010

11 New Facebook Profile Features

To sum it all up, Facebook is truly trying their best to make all of your profile and activities, and interests and everything that you do on the platform truly social. They are not holding back anymore. All that you do, you do with someone. This is excellent.

The new Facebook profile Features

  • Profile begins with a quick summary of who you are
  • Give a more complete picture of how you spend your time
  • Showcase the things you care about most and connect with friends who share the same interests
  • Relationships with close friends can be just as important as family
  • Visit a friend’s profile and see all the things you share in common

To see what it means and to make it your own, follow this link.

Privacy settings

Let’s take the most important stuff first. As far as I can tell, the old privacy settings still hold although I got a bit worried there for a while….

Features

1. New display of who a person is in short

At the very top of your page there is a summary of you:

2. New messaging buttons top right

Top right you see the Poke and the Chat/send message (whether or not user is offline) buttons:

3. Better ads visibility

Wider and nicer ad space to the right which puts your ads in a much better light than before:

4. New sharing method

First post and then comment on links you share. I guess this is in order for them to thread discussions about the same resources better. Wouldn’t be surprised if they add “common” discussions about shared resources and “discussions about your links on Facebook” to advertisers shortly. I am almost 100% that this will be integrated into the “insights” section.

1. Post the link

2. Post your comment

3. Share to wall

5. New and neat display/addition of your top likes and interests

Really neat addition of likes and interests which enables you to showcase your interests better. I sure as hell hope they connect this to social commerce shortly. It most definitively seems like it.

6. Adding what you like to do and with who you like to do it

7. Add projects to your work experience

This will be excellent in the long run as you will be able to extract full profiles and candidates for your recruitment processes.

8. Seeing Christian Hernandez status updates

I just love it how I can stalk Christian Hernandez from Facebook UK without him accepting my friend request. I get all his updates although when I look at his profile I am not allowed to see his wall.

9. New sorting of friends

Go to your profile. Then click friends and you will see this display. Much easier to work with if you are looking for a specific person than the old thing.

10. Adding Featured Relationships

Right, so this is how you do the highlighted relationship thingy.

1. Go to relationships under edit profile

2. Click create new list or Add existing list on the bottom of the page

3. Give your list a name and select the list members

11. The relationship box

A box has been created on the right hand side of a profile you visit where you can see all the stuff that you are connected to that person through.

12. Where the heck did the Facebook profile tabs go?

Well they went out to the left of your profile just underneath your profile picture.