In reality, social media is not fast, it is not like a grilling party and it is not the most suitable forum for creating lasting relationships with your customers. The success stories I have seen, and the selling practices I have engaged in, so far, that have been truly successful, are all connected with direct call to action and sales cycles. They have completely lacked the remarkable content, nor have they focused on transparency.
Here is an extremely helpful tool I have completely missed out on so far in Google Analytics. Annotations is one of those things that makes your stats understandable and shareable within your organization. We cannot see similar functionality in other tools out there and Google are currently really pushing to become the number one in Analytics online.